Pre-register to
reserve your spot!

Vaccination is the best form of protection against an infectious disease. A vaccine activates a person’s immune system by creating antibodies that will help the body fight the virus and prevent disease if later exposed to the virus.

The City of El Paso is one of more than 200 local healthcare providers able to dispense the vaccine. The City is waiting to receive vaccines from the State of Texas; but in the meantime, residents who fall under Phase 1A or 1B can pre-register and get in line.

If you already pre-registered, you do not need to pre-register again. Your spot is already reserved.

To be removed from the COVID-19 Registration List please submit a removal request.

Please review the FAQs below. If you have an issue with registering or booking your vaccine please submit an issue or call 915-21-COVID (915-212-6843).

Phase 0

Phase 1
Current Phase

Phase 2

Phase 3

Step 1

Check if you’re eligible:

Currently the City of El Paso is providing vaccines to first responders and healthcare personnel who are essential to keeping the healthcare system intact. This group is part of Phase 1, Group A. The Texas Department of State Health Services (DSHS) has also identified the next COVID-19 vaccine priority group (Phase 1, Group B)—people 65 years of age and older and those 16 years of age and older with at least one chronic medical condition—will also begin receiving the vaccine, as the initial priority group continues to be addressed.

Qualifications for Phase 1, Group A Qualifications for Phase 1, Group B

Step 2

If you qualify, fill out this form:

Once the State provides the next shipment of COVID-19 vaccines, Public Health staff will contact residents in the pre-registration queue and advise on next steps. Please note that the COVID-19 vaccine is in limited supply, so getting the vaccine may take several weeks and in some cases months if you are part of the later phases.

If you already pre-registered, you do not need to pre-register again. Your spot is already reserved.

Priority Groups Registration

Step 3

Be patient, stay protected, CHECK YOUR EMAIL/PHONE:

The COVID-19 vaccine is in limited supply so getting the vaccine may take several weeks and in some cases months if you are part of the later phases. Please continue following all health and safety protocols to protect yourself and those around you.

As more vaccines become available, you will get an email or a phone call from the Department of Public Health to schedule your appointment so be sure to answer phone calls and check your email, including your junk and spam mail.

Step 4

After getting vaccinated:

Immunity is not achieved immediately after vaccination and the vaccine won't be available to everyone at the same time, so please continue following all health and safety protocols to protect yourself and those around you.

>Wash your hands

Wash your hands often with warm and soapy water for at least 20 seconds.

Keep a safe space

Keep a safe space of 6 feet between you and others.

Wear a face mask

Wear a face mask when going out in public.

Stay home if sick

Stay home if you are feeling sick and get tested.

Community Vaccine Survey

If you have not received the vaccine yet or if you are still on the fence about getting the vaccine, we’d like to know your thoughts! Tell us about how willing or hesitant you are to get the vaccine and why:

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Frequently Asked Questions

Please review the questions below if you have an issue with registering or booking your vaccine please submit an issue or call 915-21-COVID (915-212-6843).

Which vaccines are we getting and how many doses do I need to take?

The City of El Paso has received the Moderna vaccine up to this point; however, other local providers are receiving the Pfizer vaccine.

The Pfizer and Moderna COVID-19 vaccines require two doses to provide full effectiveness. The first dose will help your body process, recognize, and then remember the virus, in other words, the body starts the training required to produce antibodies (defense) which are needed to fight the virus if you are exposed. The second dose will help strengthen your immune response and develop more antibodies to fight the virus. The first dose gives partial protection against the virus while the second dose gives additional protection and helps the body be ready and avoid infection.

Where am I on the vaccine list?

It is difficult to determine where you fall in the vaccine registration list at this time because the list shifts due to people registering multiple times or removing themselves from the list as they get the vaccine from other providers. At this time we are administering vaccines to individuals in Phase 1A and 1B. Phase 1A includes healthcare workers, first responders and end of life care takers who are at high risk of being exposed, staff and residents at assisted living facilities and nursing homes, and home healthcare providers. Those who are 65 and older and those who are 16 and older with chronic medical conditions qualify for 1B.

Does the vaccine contain a live virus?

None of the COVID-19 vaccines currently approved or in use in the United States, contain the live virus that causes COVID-19, that makes the vaccine safe to be given to people with underlying medical conditions.

What phase is the City of El Paso in and who qualifies?

Currently the City of El Paso Department of Public Health is following the state recommendations which were put together by a group of experts basing their decision on the risk of people to contract the virus. Phase 1, Group A includes ALL healthcare personnel, first responders who are essential to provide care to our community members in need. Also, will keep the healthcare system intact, up and running. This includes all clinical personnel, hospital workers, healthcare workers in outpatient clinics and facilities and very important school nurses. Additionally, in this group are included residents and staff at long-term care facilities, who are considered at the highest risk of having complications and dying from COVID-19 if they become infected.

The next COVID-19 vaccine priority group (Phase 1, Group B)— are people 65 years of age and older and those 16 years of age and older with at least one chronic underlying medical condition—they will begin receiving the vaccine, as the initial priority group continues to be addressed.

How do I confirm that I have registered?

When registering you should receive a confirmation email. Please be sure to check your Spam and/or Junk folders. If you have received emails from the City providing vaccine updates that means you are registered, if you have not received any emails please call (915) 212-6843.

I registered at the same time/before another person/loved one and have not been scheduled to receive the vaccine, but they have been scheduled for/received the vaccine, why?

Currently, eligible individuals are assigned to one of the two priority groups (Phase 1A and 1B) based on the Texas Department of State Health Services and CDC guidance. Eligible individuals are asked to fill out the City’s registration form to include personal, medical and contact information provided. It is possible the submitted registration form was incomplete or incorrect. If you have not received a confirmation email or text, or you’re concerned about your registration please call (915) 212-6843.

If I receive my first dose of vaccine can I be infected with COVID-19?

YES. You still can be infected by someone who has COVID-19, your body needs time to produce antibodies and you are not fully protected against COVID-19 after only 1 dose of the vaccine. Therefore, we still recommend everyone to continue be vigilant and careful, wearing their mask, observing social distancing, and practicing good hygiene.

If I feel sick do I need to go and get tested for COVID even if I receive my vaccine?

Yes. If you feel sick, develop cough, lose sense of smell or taste, fever, sore throat, nasal congestion. These symptoms are not caused by the vaccine and you need to get tested. Reactions to the vaccine typically happen after 1-2 days after receiving the vaccine. If more days have passed, it is likely NOT the effects of the vaccine and you might be getting sick.

If I receive my vaccine and get tested, will my test will be positive?

NO. If you test positive that means that you are infected with the COVID-19 virus and need to isolate. The vaccine does not make the test positive since the vaccine does not contain the live virus.

When do I take my second dose and what vaccine should I receive for my second dose? Can I get my second dose from another vaccine provider?

If you received the Pfizer vaccine, the second dose can be taken 21 days after receiving your first shot. If you received the Moderna vaccine, your second dose is due between 28 and 42 days after receiving your first shot.

You should receive the same brand vaccine for your second dose. This vaccine is not interchangeable, and it is recommended to receive both doses from the same manufacturer.

Additionally, it is recommended to get the second dose from the same provider that provided the 1st dose. The provider will identify the location where to obtain the 2nd dose. If your first provider was the City, we will advise you of your second dose appointment via email, text or phone.

Can I receive my COVID-19 vaccine along with other vaccines I need?

NO. It is recommended that you not receive any vaccines 14 days prior and that the COVID-19 vaccine be administered by itself. This is to monitor side effects without having the possibility that the other vaccines may cause a reaction. Also, it will help better monitor the side effects of the COVID vaccine.

Where can I get vaccinated?

The City of El Paso Department of Public health is one of several local healthcare providers registered and able to administer the COVID-19 vaccine. You can pre-register for the COVID-19 vaccine with the City's Department of Public Health on this website or reach out to one of the community partners listed at the bottom of this page to ask about their vaccination opportunities. Also call your primary care provider and ask if they register to receive and administer the vaccine.

I went to my scheduled appointment time, but the line was extremely long, do I just wait in the line?

The City is working to improve our wait times. We ask that you please stay in line for your appointment.

I DON'T qualify under Phase 1A/1B. When will I get vaccinated?

The next group of people to be vaccinated has not been determined yet but as more vaccine is produced and allocated to each state, the community will be informed about the next group. We want to remind you to continue wearing your mask, watch your distance and follow proper hygiene whether you have received your vaccine or not.

Do I need to pre-register again?

No. If you already pre-registered before using the previous pre-registration form, your form is valid and in queue.

What are the side effects?

Typical side effects of the COVID-19 vaccine may include swelling or pain at the site of injection, tiredness, fever or headache, as well as muscular or joint pain. These signs and symptoms are mild to moderate particular after the first dose. The incidence of fever has so far been found to be higher after receiving the second dose. People that have been previously infected may experience more intense signs and symptoms but that is expected and not a reason to be alarmed. It is not considered an allergic reaction and those signs and symptom will resolve within 2-3 days.

Severe allergic reactions are rare but can happen. According to the World Health Organization, serious side effects from the COVID-19 vaccine rarely occur but may happen if you have had a severe allergic reaction to any other vaccine, to the first COVID-19 vaccine or to any components of the vaccine, for that reason talk to your primary care provider because that might be a contraindication to receive the vaccine.

Can I receive the vaccine if I have allergies to foods or to animals?

Yes, it is safe you can receive your COVID vaccine, please consult with your primary care provider if you have history of severe allergies that required hospitalization. We require people to wait for at least 15 minutes after the administration of the vaccine to watch for any immediate reactions, but if you report allergies, we will ask you to wait for at least 30 minutes.

Is the COVID-19 vaccine safe?

Yes. The technology used on this vaccine has been in the make for many years now and has been tried in thousands of individuals before approval and authorization was requested. The FDA is required to make decisions that are guided by science and data regarding authorization or approval of COVID-19 vaccines and any other vaccine, biological or medication. Up to now, after the vaccine was given authorization, thousands of doses have been administered and so far, there has not been any indication of any other side effects attributed to the vaccine and continues to be considered safe. We are encouraging everyone who receive the vaccine to register with CDC at V-safe to report how they feel after the vaccine and to monitor for any side effects. That will give valuable information to the CDC and the manufacturers in regards to the side effects people experience after vaccination.

Is the COVID-19 vaccine free?

Yes. The vaccine is given to people free of charge since the vaccine was purchased with U.S. taxpayer dollars. However, some private vaccination providers are allowed to charge administration or other administrative fees for giving the shot. Vaccination providers can get this fee reimbursed by the patient’s public or private insurance company or, for uninsured patients, by the Health Resources and Services Administration’s Provider Relief Fund.

Can kids get vaccinated?

Only teenagers 16 years of age and older. Only the Pfizer vaccine included teenagers as young as 16 years of age on their initial trials and showed that it was safe and effective. More studies are being carried out on children as young as 12 years of age by Pfizer and Moderna.

I tested positive for COVID-19, do I still need to get the vaccine?

Yes. You may receive the vaccine particularly if you belong to any of the initial priority groups; however, it is recommended that you receive the vaccine 90 days after you were infected, giving the opportunity to receive the vaccine to those at-risk that have not been infected allowing them protection conferred by the vaccine.

Can I still take my medications before and after I receive my COVID vaccine?

Yes. It is safe to continue taking your regular medications before and after the COVID vaccine, there will be no reactions or interactions between the vaccine and your medications. Please do not stop you regular medications.

Can I receive the COVID vaccine if I live with someone that has a very low immune system (such as someone receiving chemotherapy)

Yes, it is safe to receive your COVID vaccine and you will not cause any harm to any love one with very low immune system. Since it is not a live virus vaccine you will not infect others. It is recommended that you receive the vaccine to decrease the possibility of infecting your loved one with COVID-19.

My company/office would like to help with vaccines?

If your company/office wishes to administer vaccines and have (or contract) a medical director, you may enroll as a COVID-19 vaccine provider with the Department of State Health Services (DSHS). DSHS will approve your application and ship vaccines as they are allocated. If you wish to volunteer in the City vaccine administration efforts, please and send an email to You may also register through the Medical Reserve Corps website at for other response volunteer opportunities.

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Other COVID-19 Vaccination Sites

The City of El Paso is one of more than 30 healthcare providers approved by the State to dispense the COVID-19 vaccine (more than 200 have applied). You can pre-register for the COVID-19 vaccine with the City's Department of Public Health.

The community partners listed below may not be dispensing COVID-19 vaccines to the public at this time and will notify the community when they are ready to dispense for the public.

Helena H. Liptakova, MD, Pllc

10870 Gateway Blvd N Ste B

(915) 751-5245

Immunize El Paso

1580 George Dieter Dr Ste 103

(915) 857-2474

View the Texas Department of State Health Services map that shows all COVID-19 vaccine providers that have received a shipment of vaccines. However, please keep in mind most are NOT dispensing vaccines to the public at this time.